GENERAL INFORMATION
“Please read carefully”
TOUR PRICES
Prices are based on twin bedded accommodation, per person. For those who wish to share, it is the responsibility of the passenger to find a companion. In the event that a companion cannot be found then the single price will apply.
PAYMENT
All trips will be paid for in Canadian funds. The prices shown are in effect at the time of printing and every effort is made to maintain the prices as quoted. However the club reserves the right to adjust the prices if necessary. ALL PRICES ARE SUBJECT TO CHANGE. All cheques are made payable to SUNSHINE TRAVEL CLUB. We do not accept credit/debit cards.
SEAT ASSIGNMENT
Seating on the bus will be allocated on the first day of the trip and will be rotated every day. The assignment of the seats is arranged by the order in which you sign up for the trip. In the event of a cancellation the first person on the waiting list will be assigned to the vacant seat.
IMPORTANT NOTE: IF THE BUS IS EQUIPPED WITH SEAT BELTS, THEY SHOULD BE WORN FOR YOUR SAFETY.
BREAKS
The coach will stop in the morning and the afternoon, as well as a one hour stop for lunch. If you need to eat at a certain time, then it is advised that you carry a snack with you.
BAGGAGE
One large piece of luggage (not to exceed 50 lbs) is allowed per passenger. This piece will be tagged and placed in the luggage compartment under the coach. One small carry-on not to exceed 19” x 9-1/2” with no wheels may be taken inside the coach and placed in the overhead compartment. YOU ARE RESPONSIBLE for this piece of luggage. If the piece does not fit in the overhead it will have to be placed under the coach in the luggage compartment. Safety requirements do not allow this piece to be held on your lap or under the seat. GOLF CLUBS are not allowed on the coach except for trips where there are golf opportunities. COOLERS are not allowed on the coach.
ALLERGIES
Many of our passengers suffer from allergies. Due to the enclosed environment on the coach, we ask that you refrain from using perfumes, shaving lotions or any other scented products.
MEDICAL
Please remember to pack all of your medications in their original containers. They should be packed into your carry-on luggage in the event you require them while we are travelling. *A current copy of your travel insurance and your OHIP documentation should accompany you at all times. Any special request (medical, mobility or dietary) must be noted on your registration form at time of booking. We are unable to provide individual assistance to a passenger in regards to getting on and off the coach, climbing stairs or walking, due to insurance regulations. If you require special assistance, then it is your responsibility to ensure that a capable travel companion accompanies you on the trip. Our coaches are not equipped to handle large medical assistance aids and are only accessible by using stairs for exit and entry. We highly recommend the purchase of out-of-country/province medical insurance. Be sure to purchase insurance that will provide coverage for your conditions and carry the form with you on the trip.
PASSPORTS
Effective June 1st, 2009, US law requires all passengers to present a valid passport to enter the United States. Failure to comply could result in passenger not being allowed into the USA. In that event this happens there is NO REFUND on your trip.
SMOKING & ALCOHOL
Our coaches are smoke and alcohol free. This policy will be strictly enforced to ensure our customers enjoy a safe and clean environment while travelling with us. If you require a smoking room, please advise us at the time of booking. It is not always possible to make changes when arriving at the hotels. We always book non-smoking rooms ahead of arrival.
GRATUITIES
Tips to servers, hotel staff, waiters and step-on guides are a tangible way for you to express your appreciation for a job well done. This practice, though customary, is voluntary and not included in our tour prices. The general rule is 15% for restaurant meals, $1.00 for complimentary meals or buffets, $1.00/night for hotel maid service. If the club includes a meal in your itinerary the gratuity is included. Gratuities for our Tour Directors and Coach Drivers are at your discretion. Our Tour Directors are volunteers and we feel that they do a great job to enhance your tour and make it a worry free vacation.
TOUR COMMENT SHEETS
At the end of each trip the Tour Director will provide you with a tour comment sheet to be filled out. These forms have been invaluable to the club over the years and we would ask that you take a few minutes to fill them out and return to us. We have made the form more user-friendly providing an opportunity for you to tell us what we did well and what we need to improve on. We would also like to hear from you in regards to suggestions for future trips to be considered. In the event that you have a complaint, concern or suggestion you would like to discuss in private, please do not hesitate to contact the office.
CANCELLATION AND TRIP INTERRUPTION INSURANCE
We do not provide this insurance on our trips. We strongly advise that you purchase insurance as soon as you have booked a trip. It is the sole responsibility of the passenger to ensure proper insurance is purchased.
DESIGNATED PICKUP/DROP-OFF POINTS **** NEW***
Please refer to the "PICK-UP/DROP OFF POINTS" section to review where these locations are. There are no exceptions. In Sault Ste. Marie the only location is the WALMART NORTH parking lot.
CANCELLATION PENALTIES
The following charges will apply in the event of a cancellation, unless otherwise stated in the brochure.
* from time of deposit to date of final payment a $25 per person penalty will apply
* from time of final payment to departure, the tour is non-refundable.
* spur of the moment trips are 100% non-refundable once purchased
* refund of monies must be claimed through your cancellation insurance along with the necessary documentation. (I.e. medical or death certificate) If for some reason you must leave the trip early, we do not refund the cost of the unused portion of the trip. This would be claimed through your insurance provider. Any additional costs incurred or any ancillary loss sustained as a result of cancellations, delays of tours caused by inclement weather, acts of God, bus delay, or any other event is not the fault of the club.
**SIGN-UP DAY FOR THE 2019 TOURS: WEDNESDAY, NOVEMBER 7TH, 2018 10:30 AM – 1:30PM No need to come early as the doors will open at 10:00AM, at Senior’s drop in Centre 619 Bay Street. Please use the rear entrance off the parking lot. Numbers will be handed out in the order you arrive.
*NO RESERVATIONS WILL BE ACCEPTED PRIOR TO SIGN UP DAY*
The Sunshine Travel Club reserves the right to limit the number of seats an individual may book for any one tour. You can reserve one seat for yourself and one seat for your travel companion. If there is a couple that wishes to accompany you on a tour, they may be booked at the same time.
***This only applies to registrations received on sign-up day.
Do not hesitate to make a reservation if you are interested in a trip. Sometimes we are forced to cancel a trip if there is not enough interest, so please sign up early. Some of the popular trips get filled on the first day of Registration. If the trip is full, add your name to the wait list in the event of a cancellation. If possible, please come to Sign-Up Day to avoid disappointment. (with cheques for deposit)
RESERVATIONS
After November 7th, 2018 reservations for our 2019 tours can be made by phone or in person at the office. Office hours are 9AM-1PM Monday to Friday. Phone: 705-759-4796 Toll free: 1-800-722-9638
SPUR OF THE MOMENT TRIPS
Anyone interested in our Spur of the Moment trips, is asked to provide us with your email address to enable the trip information to be sent out by means of an email. You can provide us with the address on Sign-Up day, or afterword’s by calling the office, or by just sending us an email. If you are interested in travelling you can come into the office, or mail in a cheque, or leave a cheque in our mail box for your deposit with your registration form and you will be added to the trip. If you do not have a computer or any means of receiving an email we will still take your telephone number in order to contact you via phone that a trip has been created and you can call the office for additional details.
TRIP CHANGES
Changes to any trip will only be made to improve the quality of the tour through unavoidable circumstances.
ACTIVITY LEVELS
These are now indicated at the top of each tour. Please make reference to these indicators to avoid any problems while on the tour.
GIFT CERTIFICATES
We have certificates in any denomination available at the office. They make great Christmas and Birthday gifts! No expiry date on the certificates.
OVERNIGHT ACCOMMODATIONS
If you are coming in from out of town and require overnight accommodations on the night before departure as well as on your return, we have a corporate agreement with the Water Tower Inn to accommodate your needs. Call Janet and she will make the arrangements for you and provide all the details included in this excellent service for our out of town customers.
NEW BOARD MEMBERS & TOUR DIRECTORS
We are always looking for new candidates for these positions. If you are interested, please drop off a resume at the office or give a member of the current executive a call.
WAIVER
1187835 Ontario lnc. operating as Sunshine Travel Club Sault Ste. Marie, Ontario and to the Directors and Officers thereof ("Collectively the Releasees"), and customers (Releasor)
RE: Medical Matters arising while traveling with Sunshine Travel Club
ASSUMPTION OF RISKS AND ACKNOWLEDGEMENT OF RESPONSIBILITY FOR ALL ME MATTERS:
The Releasor is aware and understands that participation in the above event and trip may involve some risks, dangers and hazards to the Participants. The Releasor freely accepts and fully assumes all such risks, dangers and hazards, known and unknown, foreseen and unforeseen and the possibility of personal injury or death to the Participant and loss resulting therefrom.
The Releasor confirms, acknowledges and agrees that they have been strongly urged and encouraged by the Releasees to purchase out of province/out of country medical insurance in such amounts and on such terms and conditions to meet their medical needs and potential illnesses, injuries or death. This is entirely the responsibility of the Releasor to obtain and to pay for. The Releasor acknowledges, confirms and agrees that they have been advised to maintain documentation confirming their travel insurance as well as documentation of their Ontario Hospital lnsurance Plan (OHIP) coverage on themselves for the duration of the event or trip at all times. The Releasor confirms, acknowledges and agrees that it is their sole responsibility to advise any eating establishment of any food allergies that they may have and to take all necessary precautions to protect themselves. The Releasor acknowledges, confirms and agrees that they are medically fit and their health is such that they are able to meet all of the physical demands of the trip or event which they have contracted to participate in.
The Releasor acknowledges, confirms and agrees that they are responsible for administering any and all medications that they require during the event or trip and that the Releasees cannot assist them in any way and cannot provide any advice or assistance in this regard.
RELEASE OF LIABILITY AND WAIVER:
In consideration of the Releasees accepting the registration of the Participant in the above noted event and activity, the Releasor hereby confirms acknowledges and agrees as follows:
1. To waive any and all claims that the Releasor may have now or in the future against the Releasees and releases the Releasees from any and all liability for any loss, expense, or injury how so ever caused that the Participant may suffer as a result of their participation in the above event and trip. This includes but ís not limited to, any and all medical events or incidences suffered by the Releasor while participating in the event and trip including accidental injury, medical illness and/or death.
2. This waiver and release of liability is binding upon the Releasor and their successors, assigns, personal representatives, powers of attorney, executors and estate trustees.
